Policies and Procedures
- Normal turnaround is 24 hours (24 hours from the time the order is in house, Monday through Friday). Rush service is offered when available, please call first.
8 hour rush-25% surcharge 4 hour rush-50% surcharge 1 hour rush-100% surcharge
- One-page files for imagesetting will incur an $8.00 surcharge.
- Each additional file set-up is $5.00 per order.
- Pick-up & delivery are free for 24-hour jobs.
A delivery charge will be added to rush jobs under $100.00.
- The best way to submit files to AGI is as application files along with all associated files (font & graphics). No DCS files please (except DCS2).
- Please note any variations from default values in the special instructions part of our order sheet.
- Hard copy should be supplied with every order so that output can be thoroughly checked for errors. If no hard copy is supplied and the output is incorrect, the customer will be charged for re-outputting the file(s).
Defaults:
Film:
Resolution: 2540 dpi
Screens/Tones: 133 dpi
Right reading emulsion down.
All film output includes Scitex Turbo Screening and Scitex Full Auto Frames Trapping ,
Desktop trapping is charged at $90.00 per hour. Jumbo film can be punched with standard
Stoeser Punch.
Inkjet Prints:
Default Paper: Satin Photobase
Default Foamcore: 1/4" Mightycore
Default Laminate: Lustre (semi-gloss)
Please note any variations from the default values in the special instructions box.